1 Can I Use Paypal?
Yes, we do accept Paypal payment for your purchases.
2 Do You Accept Credit Card Payments?
We like to give you plenty of payment options, so you can use Mastercard, Visa or American Express. All credit card holders are subject to validation and
authorisation the card issuer, to maintain security and prevent fraud. We take security very seriously and have undertaken necessary precaution to protect your details and privacy.
3 What If My Size Isn’t Shown On The Website?
We are sorry if your size, in a style isn’t shown. It implies that the size isn’t currently available. Although all styles and sizes are not replenished, we regularly update our inventory. So feel free to contact us if you would like to check.
4 Do you sell Gift Vouchers or certificates?
We do not offer Gift Vouchers or certificates for sale at this time, but rest assured will do so in the near future.
5 Is It Safe To Order Online?
We use secure online ordering systems utilising industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all sensitive information such as your name, address and other information like your credit card details. Information passed between your computer and our website cannot be read in the event of interception. Sugar Candy also uses reputed payment gateways such as Paypal and RBS WorldPay, providing increased levels of security for sensitive payment details.
6 Help! I Can’t Log In!
If you’ve forgotten your password, you can use the ‘Forgotten your password’ link to have a new password emailed to your registered email address.
7 What Are Your Terms & Conditions Of Sale?
View our conditions below.
1.1 IN THESE TERMS:
“Company” means Sugar Candy
“Customer ” means the purchaser of Goods from the Company.
“Goods” means all goods sold and/or delivered by the Company to the Customer.
“Terms” means these terms and conditions of sale.
2.1 These Terms apply to all contracts for the sale of Goods by the Company.
2.2 No amendment, alteration, waiver or cancellation of any of these Terms is binding on the Company unless confirmed by the Company in writing.
2.3 The Customer acknowledges that no employee or agent of the Company has any right to make any representation, warranty or promise in relation to the Goods or the sale of the Goods other than as contained in these Terms.
3.1 Prices are determined at the time of order and prior to payment, are subject to
change without notice.
3.2 Prices are quoted are inclusive of GST or VAT, if applicable
4.1 Payments are to be made to the Company without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
4.2 Only orders with a payment made will be considered as complete. No goods will be delivered without a complete payment.
5.1 The Customer must, within 5 days of being notified of their availability, collect or accept delivery of the Goods and pay the balance of the invoice price.
5.2 If the Customer fails to collect the Goods or accept delivery within 21 days of being notified of their availability, the Company may terminate the order, keep part payment for freight & duties (if applicable) and resell the Goods.
5.3 The Company reserves the right to deliver the Goods in whole or in instalments, as well as to deliver prior to the date for delivery and, in such event, the Customer must not refuse to take delivery of the Goods.
5.4 Any failure on the part of the Company to deliver instalments within any specified time does not entitle the Customer to repudiate the contract with regard to the balance remaining undelivered.
6. RISK AND INSURANCE
6.1 The Goods are entirely at the risk of the Customer from the moment of delivery to the Customer’s point of delivery or on collection, even though title in the Goods has not passed to the Customer at that time.
7. LIMITED LIABILITY
7.1 These Terms do not affect the rights, entitlements and remedies conferred by the TradePractices Act 1974.
7.2 The Company is not subject to, and the Customer releases the Company from, any liability (including but not limited to consequential loss or damage) because of any delay in delivery or fault or defect in the Goods. The Customer acknowledges that the Company is not:
(a) responsible if the Goods do not comply with any applicable safety standard or similar regulation; and
(b) liable for any claim, damage or demand resulting from such non-compliance.
7.3 If any statutory provisions under the Trade Practices Act 1974 or any other statute apply to the contract between the Company and the Customer (Con tract ) then, to the extent to which the Company is entitled to do so, the Company’s liability under the statutory provisions is limited, at the Company’s option, to:
(a) replacement or repair of the Goods or the supply of equivalent Goods; or
(b) payment of the cost of replacing or repairing the Goods or of acquiring equivalent goods;
and in either case, the Company will not be liability for any consequential loss or damage or other direct or indirect loss or damage.
8.1 All Goods supplied are covered by such warranties as are specified by the manufacturer and supplied subject to the product standards detailed by the manufacturer.
8.2 On discovery of any defect in the Goods, the Customer must immediately notify the Company in writing of such defect. The Customer must not carry out any remedial work to alleged defective Goods without first obtaining the written consent of the Company to do so.
8.3 The provisions of any act or law (including but not limited to the Trade Practices Act 1974) implying terms, conditions and warranties, or any other terms, conditions and warranties which might otherwise apply to or arise out of the Contract are hereby expressly negatived and excluded to the full extent permitted by law.
8.4 The Customer expressly acknowledges and agrees that it has not relied upon, and the Company is not liable for any advice given by the Company, its employees, agents or representatives in relation to the suitability for any purpose of the Goods.
9. GOVERNING LAW
9.1 These Terms and the Contract shall be governed by the law of New South Wales, Australia and the parties submit to the courts of New South Wales in respect of any dispute arising.