Returns & exchanges
I’d like to return/exchange my item(s)?
Show me details of your return policy:
What is Extended 45 day returns?
What does easy return mean?
How long will my order take to have my exchange/refund processed?
What do I do if my product is defective?
Can I modify or cancel a return once submitted?
What address do I send my return to?
Can I return sale products?
+61 2 8850 9800
support@sugarcandybra.comWhat is Extended 45 day returns?
You have 45 days from the date of purchase to exchange or return your unworn, unwashed & undamaged products with their garment tags in place.
We extended our returns period to 45 days because we understand that you're super busy—so this allows you to try everything on in the comfort of your own home and more importantly, in your own time.
Please keep in mind that our returns policy must still be followed to ensure you remain eligible for a return/exchange.