Everything you need to know
Returns + Exchanges
How do I organise an exchange or refund?
Just enter your deets into the form here and we’ll take you through to our online form (don’t worry, it’s super quick!) Once in, you’ll be able to view your previous order and from there, decide what items you would like to exchange or return. If exchanging, you’ll be able to select the item(s) you’d like to receive instead.
Returns & Exchanges Form
Please select return, exchange or no change for each product. You can select your new size for the exhange on the next page.
Note: You can now process an exchange online for different styles. The respective payment or refund due will be calculated at the final step.
Your Purchase Details
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Sub Total:
Shipping:
Discounts: -
Total:
See below the products you originally ordered. You can now exchange for different colors, styles and products.
Summary
To avoid any inconvenience, please take time to review your request:
| PRODUCT | ACTION | QUANTITY | PRICE () | REASON |
|---|
YOUR TOTAL REFUND FOR THIS TRANSACTION:
Submission Successful
Thank you very much. Your request has now been received by our customer service team.
Please download and print your return summary to include with your package.
We have also emailed you a confirmation of this return and/or exchange.
Your Reference No. for this request is:
| PRODUCT | ACTION | QUANTITY | PRICE () | REASON |
|---|
*We will send your exchange in 7-10 business days after receipt of your original item(s).
YOUR TOTAL REFUND FOR THIS TRANSACTION:
Download the return summary:
You have attempted to undertake a refund or exchange for . Please contact online@cakematernity.com with your needs & we will get back to you shortly.