Just enter your deets into the form here and we’ll take you through to our online form (don’t worry, it’s super quick!) Once in, you’ll be able to view your previous order and from there, decide what items you would like to exchange or return. If exchanging, you’ll be able to select the item(s) you’d like to receive instead.
Returns & exchanges
What is our return policy? What’s an instant return? What exactly is the 45 day try-on period? How do I organise an exchange or refund? Do you accept returns internationally? How long do I have to organise an exchange or refund? Can I return or exchange a Sugar Candy Bra product purchased from another retailer? Can I return sale products? How long will my order take to have my exchange/refund processed? Will I have to pay postage to return?
How do I organise an exchange or refund?