Home / Help /
HOW CAN WE HELP
HOW CAN WE HELP

Which countries do you ship to? How long will my order take to be delivered? Will customs/duty charges apply to my order? Can I change my address after ordering? Will I be advised about my order and dispatch? How will my order be wrapped? Is a signature required to receive my parcel?
FAQs About Fitting Eco Returns Contact Us General Qs Sugar Club
Need-help?
Still got questions?
Our support team is on hand
9am - 5pm AEST
mail iconsupport@sugarcandybra.com
Will customs/duty charges apply to my order?

There are no duties or additional shipping charges for deliveries to Australia, NZ, UK, US & European Union countries. However, duty charges may apply to other countries, which Sugar Candy will not be responsible for. If you are unsure, please check with your local customs department for import duties in your country, state or region.

For Canadian customers: The applicable import/duty charges are calculated upfront and charged at the time of check-out. No additional charges will be applicable upon receipt of your order.

FAQs About Fitting Eco Returns Contact Us General Qs Sugar Club
Need help?
Still got questions?
Our support team is on hand
9am - 5pm AEST
mail iconsupport@sugarcandybra.com