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WHAT THE FAQ

WHAT THE FAQ

Shipping
How much do you charge for shipping? Can I change my address after ordering? Will I be advised about my order and dispatch? How long will my order take to be delivered? Will customs/duty charges apply to my order? How will my order be wrapped? Is a signature required to receive my parcel? Which countries do you ship to? Do you offer a Click and Collect service?
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How long will my order take to be delivered?

Australia:

NSW (metro) - up to 2 working days

NSW (country) - up to 5 working days

Rest of Australia (metro) - 3 to 6 working days

Rest of Australia (country) - please ask your local post office.

USA & Canada:

3-5 working days by UPS express.

UK & Europe:

3-6 working days by UPS express.

New Zealand:

2-4 working days by UPS express.

Rest of the World:

Generally within 3-8 working days.

Please note, occasionally customs agencies within the destination countries may choose to randomly inspect individual shipments for security purposes. This could delay your shipment. Deliveries to Russia can expect delays due to security and customs measures.

FAQs About Fitting Eco Returns & exchanges Care Contact us General Q’s Sale Details
Need help?
Still got questions?
Our support team is on hand
9am - 5pm AEST
mail iconsupport@sugarcandybra.com